Davell Lee Libbett
Contact:619.646.2599
QUALIFICATIONS PROFILE
Skilled office assistant with 4 years experience providing consistent, approachable customer service.
Full range of general office support, phone etiquette and organization
ADMINISTRATION: Track financial data and accurately process customer payments.
Provide exceptional support peers and senior management. Continuous growth and
adaptation to changing work environment
CUSTOMER SERVICE: Outstanding communication skills, continuously project a highly
polished professional image. Success streamlining office processes to increase efficiency
and improve service. Serve as initial point of contact for clients, customers, patients,
visitors and senior executives. Efficiently schedule appointments and promptly respond to
inquiries via email and telephone. Educate clients regarding company services and
professional practices.
TECHNICAL SKILLS: Equal ability using MAC or PC Operating systems.
Program efficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and
experience with Adobe Creative Suite 3 (Photoshop, Illustrator, In design, DreamWeaver)
Capable of managing complex, multiline telephone systems and typing 55 words per
minute with superior accuracy.
KEY STRENGTHS: Adapting to new challenges quickly. Strong record of creating positive
first impressions. Developing strong relationships with staff, senior executives, and clients.
Highly organized and Conscientious: entrusted with confidential materials.
EDUCATION: current enrollment at ITT Technical Institute -B.A. In Visual Communication / Professional Applications
CURRENT GPA: 3.75
PROFESSIONAL EXPERIENCE
Sharp-Rees-Stealy San Diego, California January 2007 - present
Served as first contact for company. Fielding and routing telephone calls. Greeting patients,
assisting visitor and staff inquiries. Providing company information in person, via email and phone.
Provide wide-range of office functions such as updating and managing; physician schedules,
patient demographics, current insurances and appointment reminders. Developing visual
presentations for department use.
• Assisted with new voice message system for all eleven Sharp locations
• Commended for excellent phone presence and customer service for 2008
• Began working as per diem employee, and offered full time contract after
5 months of employment
www.ARTbyJESI.com San Diego, California March 2006 – September 2008
Served as personal assistant. Organize and host gallery shows. Providing clients with information
on artist /painting inquiries. Working in production-oriented environment. Managed an independent
work schedule. Packing/shipping paintings, printed materials, and paperwork. Mail pick-up and bill
payments. Collecting and handling money, ordering supplies, organizing contact/ venue information
and supporting the clients to specific needs. Team member in design process of marketing
materials and prints.
• Developed a strong visual eye for detail. Increase in personal appreciation for
modern working artists.
• Completed multiple complex tasks with minimal instruction or supervision.
Seven-Eleven Store San Diego, California December 2005- October 2006
Served as assistant manager in high traffic commercial area. Customer assistance, and providing
product information. Continuous multi-tasking and supervision duties. Training employees on job
tasks such as; store maintenance, safety, product inventory, and vendor relations. High
responsibility over sales and new product displays.
• Began working as part time employee, offered full time as assistant manager after
3 months of employment.
• 55 hour work week average.
If you feel my qualifications meet your requirements, Please contact me for a meeting
619-646-2599 or d_avellee@yahoo.com
Link to online school portfolio at:
http://www.davellee.synthasite.com
